长沙上诺机械有限公司

FAQ

FAQS

1. How about the machine warranty?

 The warranty is 12 months.

2. What material is used in the contact between the machine and the material?

    The machine and material contact part is made of 304 stainless steel and food grade ABS material.

3. Can the machine screen be in English or other languages?

    Yes, you can use English.

4. How is this machine installed and operated?

     We will send instructions and videos to you, and our customers can also send technical engineers to our factory to learn to install and debug. We can also send engineers to install and debug abroad (additional cost)

5. What’s payment terms?

We accept L/C,T/T,Western union by 30% deposit.

6. How about shipping way?

    Can be shipped by sea, air or express, door to door service.

7. What certification does the machine have?

     Our machine has CE or GMP certificate